Working Solutions
https://www.workingsolutionsusa.com
https://www.workingsolutionsusa.com
USD
18.00
HOUR
true
CUSTOMER SERVICE REP
Posted: 06/07/2024
2024-06-07
2024-08-26
Employment Type:
Temp/Hire
Industry: CLERICAL
Job Number: 19256
Pay Rate: $18.00
Job Description
Essential Responsibilities and Duties:
The essential aspect of this role is to tracks all essential communication (voice, email, text) from field sales/service concerning order status, freight inquiries, shipping commitments, ETC. Provides diligent follow up as needed to assure to timely and accurate response
Transacts all stages of entering, updating, tracking, shipping, and billing for scale and parts orders
Expedites orders when necessary
Communicates and coordinates with the engineering and production teams to keep orders on track and anticipate issues
Keeps management informed of issues or impediments to delivering the highest level of service
Provides timely turnaround on freight quotes
Books LTL and FTL freight and arranges for pickup and loading. Prints and maintains all shipping documents. Coordinates delivery as dictated by conditions or time constraints
Responsibilities:
Maintain an organized and clean work environment
Performs normal and routine office functions such filing, copying, ETC.
Perform all related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Remain diligent to create a culture of safety in our workplace
Employee may be required to work overtime as needed
The essential aspect of this role is to tracks all essential communication (voice, email, text) from field sales/service concerning order status, freight inquiries, shipping commitments, ETC. Provides diligent follow up as needed to assure to timely and accurate response
Transacts all stages of entering, updating, tracking, shipping, and billing for scale and parts orders
Expedites orders when necessary
Communicates and coordinates with the engineering and production teams to keep orders on track and anticipate issues
Keeps management informed of issues or impediments to delivering the highest level of service
Provides timely turnaround on freight quotes
Books LTL and FTL freight and arranges for pickup and loading. Prints and maintains all shipping documents. Coordinates delivery as dictated by conditions or time constraints
Responsibilities:
Maintain an organized and clean work environment
Performs normal and routine office functions such filing, copying, ETC.
Perform all related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Remain diligent to create a culture of safety in our workplace
Employee may be required to work overtime as needed
Job Requirements
Qualifications:
High school diploma or GED required
Associate degree is preferred
Two years experience or more in a fast-paced customer service role
Accustomed to working in office settings where a high degree of professionalism is required
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
Excellent computer skills with proficiency in MS Office Word and Excel; Outlook; Office 365 or similar work sharing cloud applications
Proficient in problem solving and multitasking.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
$18-$20/hr DOE
Monday thru Friday 8a-5p
For immediate consideration, please send a resume to jobs@workingsolutionsusa.com
High school diploma or GED required
Associate degree is preferred
Two years experience or more in a fast-paced customer service role
Accustomed to working in office settings where a high degree of professionalism is required
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
Excellent computer skills with proficiency in MS Office Word and Excel; Outlook; Office 365 or similar work sharing cloud applications
Proficient in problem solving and multitasking.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
$18-$20/hr DOE
Monday thru Friday 8a-5p
For immediate consideration, please send a resume to jobs@workingsolutionsusa.com
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Ready to kickstart your career in the vibrant community of Meridian, Mississippi? Nestled in Lauderdale County, Meridian offers a unique blend of southern charm, rich history, and abundant growth opportunities for job seekers. Imagine working in a city with landmarks like the historic MSU Riley Center and the beautifully restored Grand Opera House. Embrace the local cuisine with its famous Mississippi Delta-inspired dishes, then explore the arts scene at the Meridian Museum of Art or catch a show at the Meridian Little Theatre. With outdoor adventures at Bonita Lakes Park and endless recreational activities, Meridian provides the perfect backdrop for career success and a fulfilling lifestyle. Discover your next opportunity in this enchanting city today!